Integrations

Setting Up Slack Integration

Lisa Andersson
Dec 17, 2025
5679 views

Setting Up Slack Integration

Connect Acme with Slack to receive notifications and updates.

Prerequisites

  • Slack workspace admin permissions
  • Acme admin access
  • Professional plan or higher

Installation Steps

Step 1: Start Connection

  1. Go to Settings > Integrations
  2. Find "Slack" in the list
  3. Click "Connect"

Step 2: Authorize in Slack

  1. Select your workspace
  2. Review permissions
  3. Click "Allow"

Step 3: Configure Channels

Choose notification channels:

  • #general - Company-wide updates
  • #projects - Project notifications
  • #alerts - Critical alerts

Available Notifications

| Event | Description | |-------|-------------| | Task assigned | When tasks are assigned to you | | Task completed | When tasks are marked done | | Comment mention | When someone mentions you | | Due date reminder | 24 hours before deadline | | Project update | Status changes |

Slash Commands

Use these in Slack:

  • /acme search [query] - Search tasks
  • /acme create - Create new task
  • /acme my-tasks - View your tasks
  • /acme status [project] - Project status

Troubleshooting

Connection Failed

  1. Verify Slack admin permissions
  2. Check third-party apps are allowed
  3. Try disconnecting and reconnecting

Notifications Not Working

  1. Verify channel is selected
  2. Check Acme bot is in channel
  3. Review notification settings

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